Tech support for the diary application
JournalLife Online or JournalLife for Windows:
Dragonfly Research Group, LLC
2015 S Tuttle Ave
Ste A
Sarasota, Florida, 34239
For JournalLife Tech Support:
Click here for the JournalLife techsupport page
When sending a tech support question, please include the following:
- Your first and last name
- Your email address (and if you purchased the program with a different email address, please include the old email address)
- The product and version, i.e. Upgrade to JournalLife3, Demo for JournalLife 3, JournalLife Online subscription, JournalLife Online trial
- Approximate purchase date and/or invoice number
- Your operating system and version
- Your browser and version
- The problem you are having, and if applicable, any error numbers and text that appear.
- As much specific information you can supply related to an issue or problem that you may be experiencing
- Break down description of problem step-by-step, what you do on the keyboard and what appears on your monitor
